Independent Contractor: Sales (1099)

Summary/Objective

FlooringBuyer.com independent contractors are responsible for always providing excellent customer service.

The selected applicant will undergo training at the Rancho Cordova, CA. location and then utilize a FlooringBuyer.com wrapped vehicle to prospect and sell flooring in a predetermined territory. Applicant will be given leads from said territory from geofenced marketing and advertising campaigns and will be responsible for personal lead generation.

The successful applicant will: follow all leads, contact client, meet with client at their location, guiding the client with product recommendations, measure the client location, input material order into the FlooringBuyer.com system, update client on product availability and arrival schedule, schedule install, coodinate with installer to accomplish the install, and follow up with client after install to ensure satisfaction.

Essential functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Providing excellent customer service to FlooringBuyer.com clients and guiding them through the selection process.
• Check samples out, and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.
• Work with estimators to develop accurate bids and follow up with customers using the recommended follow up procedures to close the sale.
• Order entry, including assigning product to available inventory as available, or initiating special orders as needed, then setting appropriate transfer dates.
• Maintain open orders and quotes according to company policy to help ensure timely follow up, customer satisfaction, discover inventory discrepancies, and maximize potential sales.
• Maintain a clean and organized vehicle for professional appearance.

Competencies

Client Service – Responds to the clients and anticipate their needs
Conflict Resolution – Works to resolve differences and maintain work relationships
Decision Making – Makes decisions and takes responsibility for them
Ethics – Fosters a respectful workplace
Even Temperament – Controls emotions without retaliating against negative behavior
Excellent Communication – Uses language effectively to gather information and facilitate an exchange of ideas
Flexibility – Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
Initiative – Remains proactive when suggesting improvements and solving problems
Interpersonal Relations – Exhibits respect and understanding of others to maintain professional relationships
Persuasive Communication – Displays verbal and written communication that influences others
Problem Solving – Solves problems while ensuring rules and directives are followed

Work environment: Store environment (during training), warehouse attached (heat/cold), Remote work (after training)

Physical demands: Must be able to lift up to 25 pounds occasionally

Repetitive movement of hands and fingers – typing and/or writing

Occasional standing, walking, stooping, kneeling, or crouching

Reach with hands and arms, talk and hear

Travel required: To client locations for sales, measurements, follow-up, and/or conflict resolution

Required Experience:
Customer Service experience
Sales experience
Current drivers license
Clean driving record
Computer literate, Google Suite, Gmail, Microsoft Office

Preferred knowledge/experience:
Flooring knowledge/background

Compensation

Information coming soon…